Thome Road, Ruiru, Kiambu County +254 758 833 863 info@cairofamilyhospital.co.ke
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PPB Licensed In-House Pharmacy

Your Health, Delivered with Care

Quality medicines, supplements, and health products — available in-clinic and via WhatsApp order, right here in Ruiru, Kiambu County.

All Products
Prescription
OTC Medicines
Maternal & Baby
Vitamins & Supplements
Dental Care
Chronic Disease
First Aid
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Prescription Medicines: Items marked Rx require a valid prescription from a licensed doctor. You can upload your prescription below or bring it in-person. Our pharmacist will verify before dispensing.

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Same-Day In-Clinic Pickup Available

Order via WhatsApp and collect from our pharmacy within hours. We also partner with local courier services for nearby home delivery in Ruiru and Thika Road corridor.

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How It Works

Order Your Medicines in 4 Easy Steps

Getting your medication from Cairo Family Hospital Pharmacy is simple, safe, and fast.

1

Browse & Select

Find the medicine or health product you need from our catalogue above or search by name.

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2

Add to Cart

Click the "Add" button on any product to add it to your cart. Review your items before checkout.

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3

Checkout via WhatsApp

Click the WhatsApp button in your cart to send your order directly to our pharmacy team.

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4

Pick Up or Delivery

Collect from our in-house pharmacy at Thome Road, Ruiru — or arrange local delivery via WhatsApp.

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Prescription Services

Upload Your Prescription

Send us your prescription directly and our licensed pharmacist will prepare your medication.

Upload Prescription Photo

Tap to select or take a photo of your prescription. Accepted: JPG, PNG, PDF.

Or send directly via WhatsApp for faster processing

What to Know

  • • Only prescriptions from licensed Kenyan medical practitioners are accepted
  • • Prescription must be clear, legible, and dated within 3 months
  • • Our pharmacist will contact you within 30 minutes to confirm your order
  • • Controlled substances are dispensed strictly per Kenya Pharmacy & Poisons Board regulations
  • • You can also walk in with your physical prescription at our Ruiru facility
  • • Our in-house pharmacist is available Monday – Saturday, 8 AM – 8 PM
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Why Choose Us

Why Our Pharmacy Stands Out

Safe, affordable, and conveniently connected to our full medical team.

PPB Licensed & Regulated

Our pharmacy is fully licensed by Kenya's Pharmacy and Poisons Board — every product is authentic and safe.

Directly Connected to Your Doctor

Because we're in-house, your pharmacist communicates directly with your treating physician for accuracy.

Affordable Pricing

We keep our medicine prices fair and transparent. SHA and select insurance accepted for eligible products.

Immediate Availability

No extra trips — get your prescription filled right after your consultation, all under one roof.

Quality Brands Only

We stock medicines from ethical, reputable suppliers and distributors certified in Kenya.

Expert Pharmacist Guidance

Our licensed pharmacist provides free counselling on dosage, side effects, and drug interactions.

FAQs

Frequently Asked Questions

Everything you need to know about our pharmacy services.

Can I order medicine without visiting the hospital? ▼
Yes! For over-the-counter (OTC) products, simply message us on WhatsApp with your request and we'll prepare your order for pickup or arrange local delivery. For prescription medicines, you'll need to share a valid prescription first.
Do you accept SHA or health insurance for pharmacy purchases? ▼
Yes, we accept SHA (Social Health Authority) and are in the process of onboarding select private insurers. Please inquire with our pharmacy team to confirm whether your specific insurance covers the medicines you need.
What are your pharmacy operating hours? ▼
Our pharmacy is open Monday to Saturday from 8:00 AM to 8:00 PM. For urgent medication needs outside these hours, please call our emergency line at +254 758 833 863 and we'll do our best to assist you.
How do I know my prescription medicines are genuine? ▼
All our medicines are sourced exclusively from licensed and registered Kenyan pharmaceutical distributors. Our pharmacy is PPB licensed, and we maintain full supply chain documentation for every product we stock.
Can the pharmacist advise me on my medication? ▼
Absolutely. Our licensed pharmacist is always available to counsel you on proper dosage, potential side effects, food and drug interactions, and safe storage of your medicines — at no extra charge.
Do you offer chronic disease medication refills? ▼
Yes! For patients managing chronic conditions like hypertension, diabetes, or asthma, we offer convenient refill services. You can even book a telemedicine follow-up via BEYON8 and get your refill prescription sent digitally.

Need Medicines or Health Products?

Order via WhatsApp — quick, easy, and always pharmacist-verified.

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